HOW TO REACH US

Have a Question? Let's Talk Power.

Whether you're sourcing site lighting, electrical accessories, or heavy-duty tools, our expert team is here to help. Reach out with questions, order support, or trade account enquiries โ€” and we'll get back to you fast.

SUPPORT TICKET

Raise a Ticket

We respond within one business day.

RAISE SUPPORT TICKET โ†’
LIVE CHAT

Connect with Live Chat

Chat with our team in real time during business hours, or chat to SITI our A.I. Agent 24/7.

โญ CONNECT WITH LIVE CHAT

Our Contact Details

Whether you have a product enquiry, need support with an order, or want to discuss a trade account, we'd love to hear from you.

0208 123 8733

info@power-hub.co.uk

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Self-Service Support, Available 24/7

Need help outside of office hours? The Sitex Help Centre is packed with guides, FAQs, and support articles covering Power-Hub products โ€” available any time at support.sitexdirect.com.

You can also chat with Sitex Mind AI (SITI), our intelligent shopping assistant, available 24/7 to help you find the right power tools, generators and accessories, check your orders, and answer common queries instantly.

Can't Find What You Need? We'll Source It For You.

Source.Link is Power Hub’s specialist sourcing service. If you can’t find a product in our store โ€” whether it’s a niche item, bulk requirement, or hard-to-find industrial part โ€” our team will track it down for you.

Submit a sourcing request and our Head of Sourcing will review it and come back to you with options, pricing, and availability from our wider supplier network. No obligation, no commitment to purchase.

Submit a sourcing request โ†’

Free Delivery

On all orders over ยฃ125

Online Support 24/7

Product help & order questions

Easy Returns

Hassle-free within 14 days

Trade Discount

Business pricing available

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